Genpact, a renowned global professional services firm (NYSE: G) dedicated to driving transformative outcomes for businesses, has introduced a pioneering resource: “FMOps – The Generative AI Imperative for Production.” This innovative playbook focuses on Foundation Model Operations (FMOps) and offers practical guidance on establishing robust and effective foundations for generative AI solutions.
Sreekanth Menon, the Global AI/ML Services Leader at Genpact, emphasized the significance of clear directives for constructing ethical and scalable generative AI solutions in today’s evolving business landscape. Menon stated, “As Generative AI reshapes enterprises across sectors, we continue to find that clients need clear directions for building ethical and scalable generative AI solutions. This playbook offers that blueprint, guiding the transition from pilot generative AI projects to production.”
In collaboration with Nasscom, a prominent non-profit industry association and the leading body for India’s $245 billion technology industry, Genpact developed this playbook to delve into the essentials of FMOps. It meticulously outlines the operational advantages within AI systems, including enhanced collaboration, accelerated release cycles, improved efficiency, rapid model deployment, seamless scalability, and risk mitigation. Moreover, the playbook offers detailed insights on FMOps, Large Language Model Operations (LLMOps), and Machine Learning Operations (MLOps), covering areas such as distinguishing generative AI from traditional AI, the importance of FMOps, the role of LLMOps in generative AI, and the distinctions between MLOps and LLMOps.
The playbook provides a comprehensive examination of LLMOps, which lay the groundwork for the operational capabilities and infrastructure necessary to deploy generative AI solutions successfully. It outlines essential steps for implementation, including identifying the appropriate model, technique, team, and technology stack, understanding the current LLMOps landscape, establishing a Responsible, Accountable, Consulted, and Informed (RACI) framework, operationalizing Large Language Models (LLMs) with LLMOps, selecting suitable metrics, and implementing policy management guardrails.
This collaborative effort between Genpact and Nasscom builds upon prior work on MLOps best practices, aiming to assist technology teams in developing, deploying, monitoring, and scaling AI models effectively.
For those interested in accessing the playbook, a complimentary copy can be downloaded from the link provided: Moving Generative AI from Possibilities to Production.
About Genpact
Genpact (NYSE: G) is a globally recognized professional services firm that specializes in delivering transformative outcomes for clients, shaping their businesses and futures. With a wealth of real-world experience in redesigning and managing processes for numerous global companies, Genpact’s unique approach combines deep industry and functional expertise, top-tier talent, and proven methodologies to drive collaborative innovation. This results in actionable insights and scalable outcomes that create enduring competitive advantages for clients and their customers. Genpact excels in running digitally enabled operations and leveraging Data-Tech-AI services to design, build, and transform businesses with purpose. Operating across more than 30 countries, with a team exceeding 115,000 professionals, Genpact is committed to creating a world that works better for people. To learn more about Genpact, visit Genpact.com or follow them on LinkedIn, Twitter, YouTube, and Facebook.
