Online business review platform Yelp has incorporated additional AI-driven search functionalities to enhance user experience. The company announced on Tuesday that it has long utilized AI to alleviate consumers’ decision-making dilemmas by showcasing popular items and utilizing LLMs for review highlights. The latest AI-powered feature, business summaries, utilizes LLMs to analyze recent reviews and provide a comprehensive overview of what to expect at a particular establishment, facilitating swift decision-making for users.
This recent enhancement is part of a broader update to the platform, which includes enhanced recognition for reviewers with specific interests in food, cuisine, or nightlife categories, as well as improved search capabilities to locate service providers more efficiently. The business summaries, available to iOS users currently, will soon be accessible to Android and desktop users later this year.
Yelp’s innovative use of AI and LLMs in search functionalities aims to refine the platform’s understanding of user preferences and search queries. By leveraging LLMs, Yelp can swiftly analyze extensive review data to offer concise and insightful summaries to users.
In a similar vein, Too Good to Go has introduced a new AI-powered platform aimed at optimizing food management and profitability for grocers. The platform provides recommendations to grocers on managing surplus products effectively, thereby reducing waste and enhancing profit margins. Chris MacAulay, the U.S. managing director of the company, emphasized the significant benefits of such AI solutions in improving business operations and profitability in a challenging industry landscape where margins are typically narrow.
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