In a recent survey conducted by JP Morgan Chase among small and medium business leaders, there is a noted improvement in the sentiment of small business proprietors regarding their prospects.
A key insight from the study by Chase indicates a growing trend towards increased investment in artificial intelligence solutions, as highlighted by Inc.
Despite the rising prominence of generative AI and language processing software in the market, 46% of medium-sized enterprises that are either currently utilizing or contemplating the adoption of AI tools are prioritizing enhancements in both internal and external communications (at 63%), internal AI applications, and internal business operations (at 69%).
Furthermore, approximately half of these enterprises are exploring the potential of leveraging Artificial Intelligence for tasks related to human resources, training, accounting, and finance. While a significant portion of small business leaders still emphasize the importance of social media platforms, digital meeting solutions, and cloud technologies for their operations, around 46% are evaluating the integration of AI tools into their digital arsenal. The full report can be accessed for more details.
