In every sector worldwide, organizations have increasingly adopted generative AI over the past year to revolutionize their operations. From various countries like Canada, Finland, and Hong Kong, to numerous others, leaders are recognizing the potential of this transformative technology and starting to reap its rewards. According to IDC, for every dollar invested in AI technology, organizations are experiencing an average return of $3.50 on that investment.1
As we look towards 2024, business leaders are confronted with a pivotal question: How can you seize the opportunity to take the lead in this new era of AI? Microsoft remains at the forefront of AI innovation, striving to empower every individual and organization globally to accomplish more—ushering in a mindset shift from “I can’t” to “Watch me.” Explore further.
As your organization navigates through this AI-driven era, we are thrilled to be your ally—whether you are just beginning to explore AI or aiming to enhance your existing accomplishments. To delve deeper into how the Microsoft Cloud can fuel your journey of transformation, we invite you to watch our concise 20-minute webinar.
AI Revolution
Discover how your organization can enhance productivity, cultivate AI proficiency, and foster innovation with trust as the cornerstone.
Boost productivity across your enterprise with Microsoft Copilot
The journey to becoming an AI-centric organization commences with seamlessly integrating AI into the daily workflow of every employee. This is precisely what Microsoft Copilot facilitates.
Imagine a tool that elevates your productivity to such an extent that you become reluctant to part with it. A tool that enhances sales effectiveness, streamlines coding processes, ensures precise customer responses, and much more.
“Copilot use cases are proliferating. In Microsoft 365, tasks like extracting data from Excel files, generating initial drafts in Word, or crafting PowerPoint presentations are among the prominent examples,” shared Sarah Lewandowski, Global Technology & Innovation Lead at Bayer.
Early adopters of Microsoft Copilot are witnessing remarkable outcomes. According to our recent Work Trends Index study, 70% of Copilot users reported increased productivity, while 68% noted an enhancement in the quality of their work. Moreover, 77% of individuals utilizing Microsoft Copilot expressed reluctance to discontinue its usage.
Identifying how Microsoft Copilot can amplify productivity across diverse business roles and functions should be a pivotal aspect of your AI transformation.
Develop distinctive, transformative solutions tailored to your requirements
Implementing generative AI solutions like Microsoft Copilot marks a significant milestone in your AI transformation journey. However, it is imperative to contemplate how generative AI can cater to your business in a more customized manner.
This could entail extending Microsoft Copilot with Copilot Studio, as observed in organizations like dentsu. The IT team at the creative agency is exploring ways to create personalized prompts for critical business functions or roles, as well as integrating Copilot with existing in-house or third-party applications that support their operations.
“I have numerous ideas, such as utilizing it for enhancing our onboarding process by providing prompts to assist new employees in locating relevant content. HR or Finance systems could feature tailored prompts within those applications,” articulated Julie Duvillier, Head of Unified Communications Platforms for Global Technology at dentsu.
Furthermore, you can explore developing your own copilot solution that harnesses the full potential of Azure AI, the same platform underpinning Microsoft Copilot. For instance, KPMG Australia devised its conversational AI assistant named KymChat, leveraging not only the generative AI capabilities of Microsoft Azure OpenAI Service but also the vector search functionalities of Azure Cosmos DB to deliver rapid results at scale.
“For instance, if an employee is preparing to interview a candidate for a senior tax advisor role, and they require guidance on suitable questions to ask,” explained Robert Finlayson, Senior Product Manager at KPMG Australia. “Previously, this employee might have needed to collaborate with HR or conduct time-consuming web searches from multiple sources to compile relevant questions. Now, they simply request KymChat to generate a list of 10 role-specific interview questions, completing their interview preparation within seconds.”
Scenarios like these, tailored to the unique needs of your organization, necessitate a customized copilot solution that leverages the comprehensive Azure AI portfolio. You can develop these solutions internally or collaborate with a Microsoft partner who brings specialized expertise to the table.
Depend on a reliable, ethical AI collaborator
AI innovation lacks substance without trust. Trust must be ingrained in the AI applications you deploy and the AI solutions you create right from the outset—and this underscores the significance of Microsoft’s commitment to Responsible AI.
Our Responsible AI approach is anchored in a set of principles that steer all our endeavors. These principles manifest through our corporate standards, the tools and implementations we develop, and the oversight and governance structures we have in place.
The significance of safeguarding your business and data in this AI era cannot be overstated—particularly as security emerges as a pivotal challenge of our times. Microsoft’s security approach can level the playing field for defenders, enabling you to safeguard your organization with AI-driven, end-to-end security.
“One of the advantages of utilizing Copilot through Microsoft is that security is inherently integrated. Thus, the authenticated user only accesses authorized resources within the broader security framework you have established, adhering to all your policies across your Microsoft ecosystem,” emphasized Coşkun Çavuşoğlu, EY Americas Financial Services Tax AI Go-to-Market Leader.
Shape the next phase of your AI voyage today
Irrespective of where you stand in your AI journey—whether you are initiating the process or pushing boundaries—you can take that next stride today. Your AI journey should encompass the AI-powered applications that enhance productivity across your enterprise, the AI solutions you will craft to address your distinct business needs, and a trustworthy and ethical foundation for AI innovation.
To delve into practical examples that can aid you in envisioning your own AI triumphs, explore the 20-minute webinar.
If you wish to delve deeper into Microsoft Copilot or establish your AI capabilities with Microsoft Azure AI, explore Microsoft AI for the latest updates and insights.
