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Microsoft: Unlocking AI Benefits Does Demand Cultural Changes for Enterprises

To effectively leverage AI, companies need to culturally change how they adopt technology, Microsof…

The game’s title is online transformation, which is great information for Microsoft.

The company, which released its Fiscal Year 2024 Q3 earnings results on Thursday (April 25), has seen increased appetite for innovations like artificial intelligence (AI) and cloud services, which Microsoft is more than happy to offer its customers.

“Microsoft Copilot and Copilot load are orchestrating a novel era of Artificial change, driving better business results across every function and business”, said Satya Nadella, chairman and chief executive officer of Microsoft. “More than 65% of Fortune 500 companies now use Azure’s Open AI service”.

“This fourth Microsoft Cloud income was $35.1 billion, off 23% season-over-time”, emphasized Amy Hood, executive vice president and chief financial officer of Microsoft.

According to its economic results, Microsoft’s Azure system experienced a 31% growth, and it claimed 7% of that growth was due to AI.

The company’s productivity and business processes segment, which encompasses the Office suite of applications, LinkedIn, and Dynamics, also saw impressive gains, generating $19.6 billion, up 12% from the same period last year.

These programs have a higher appeal to both individual and corporate people, contributing to their progress, as a result of the ongoing integration of AI and machine learning into them.

“It’s important to think about every business function that can be impacted by AI and cloud, and the opportunity is significant”, Hood said.

In response to growing demand, Microsoft is scaling investments in AI.

Microsoft announced on Thursday that it had exceeded Wall Street analysts’ predictions for both its most recent earnings and revenue, and that the company’s shares rose by about 5% in early after-hours trading.

The tech giant’s ability to perform well in times of uncertainty has strengthened its position as a force in the field, demonstrating the viability of its diversified business model. Over the past fiscal year, Microsoft’s stock has climbed more than 40%, emphasizing its pole position within the AI arms race.

Microsoft has stated to investors that it will continue to invest billions to maintain, with upcoming capital expenditures aimed at establishing the appropriate levels of infrastructure to accommodate the burgeoning appetite for AI’s hot technology.

PYMNTS wrote late last month about Microsoft and OpenAI’s $100 billion data center project, which involves an AI supercomputer named “Stargate”, set to launch in 2028.

Additionally, the business is investing $2.9 billion to expand its AI and cloud infrastructure in Japan and establish a new AI hub in London. Microsoft also this month invested $1.5 billion in Abu Dhabi-based AI firm G42.

According to Hood, “first thing is making sure that we have the capacity to support our per-user AI and cloud products.”

Because organizations around the world are making it a priority to embrace AI transformation in order to unlock AI opportunities.

And as executives have repeatedly told investors, the expansion of the appetite for AI and cloud-driven transformations will result in a fundamental shift in how organizations operate.

According to Nadella, “Culture and process change inside of organizations is crucial. Companies have to take a process, simplify it, automate it, and then apply these solutions,” Nadella said during the call. This requires companies to culturally change how they adopt technology to drive performance.

“We are also taking our own medicine to apply this internally”, he added.

Executives on the call cited a new $1.1 billion, five-year strategic partnership between The Coca-Cola Company and Microsoft to accelerate cloud and generative AI initiatives as an illustration of both the growing demand for AI-led enterprise optimizations.

Through the partnership, the businesses will work together to create novel generative AI use cases for various business functions using cutting-edge new technology like Azure OpenAI Service. This includes testing how Copilot for Microsoft 365 could help improve workplace productivity, according to a statement from Microsoft.

“Microsoft’s capabilities help accelerate our adoption of AI to create incremental enterprise value”, said Neeraj Tolmare, senior vice president and global chief information officer for The Coca-Cola Company.

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Tags: , Last modified: April 30, 2024
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