Written by 10:51 am AI, Healthcare

### Enhancing Consumer Expectations in Healthcare Through AI

Patients were once seen as passive recipients of care; today they are educated “consumersR…

The undeniable shift in the healthcare landscape is characterized by innovative technologies and modern solutions that influence patient care. Patients, once passive recipients, now actively engage with the medical system as informed “consumers,” influencing care decisions.

Patients have played a pivotal role in reshaping the delivery of care today, empowering both patients and clinicians. AI’s rapid data processing capabilities equip clinicians and patients with quick access to results, enhancing communication and decision-making in care.

Personalization in healthcare has gained momentum, fostering increased engagement between clinicians and patients. AI has emerged as a crucial component to meet evolving expectations, particularly in cancer care, where personalized treatment plans are transforming the healthcare experience.

Efficiency and personalization are key expectations outlined in the “consumer playbook.” Patients expect timely responses and individualized care tailored to their unique needs and preferences. AI’s ability to analyze vast amounts of data swiftly enables personalized treatment plans, enhancing patient confidence and treatment adherence.

Today’s patients are well-informed consumers who actively participate in their care decisions. They seek to understand the rationale behind treatments and leverage AI-based tools to educate themselves on diagnosis and treatment options, fostering shared decision-making with healthcare providers.

Privacy and data security are paramount in healthcare, given the sensitive nature of medical information. Patients rely on clinicians and AI developers to uphold responsible data practices and stringent security measures to safeguard their personal information.

In this era of heightened consumer expectations, AI plays a central role in reshaping healthcare by providing access to education, transparency, and responsible data practices. Despite these advancements, the fundamental principle of prioritizing patients’ needs remains unchanged.

Timothy N. Showalter, a radiation oncologist, and the chief medical officer of ArteraAI, underscores the importance of patient-centered care in the evolving healthcare landscape.

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Tags: , Last modified: February 26, 2024
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