Written by 10:26 am AI, Big Tech companies

### Crafting a Vital Media Enterprise in the Era of Artificial Intelligence

Jonah Peretti’s 2024 Letter to Shareholders

We commenced with an array of quizzes centered on “infinity,” such as “What Town Based on Your Lifestyle,” and delved into the realm of artificial intelligence (AI) imaging with creations like “50 States of Barbie Dreamhouse.” In contrast to our vibrant content released in 2023, we have now broadened our horizons to include chatbot-style activities and characters, exemplified by the introduction of our Nepo Baby model game, Nepogotchi. Furthermore, we unveiled a range of utility-focused AI products, including Shoppy, an AI assistant designed to aid viewers in discovering the perfect holiday gifts for everyone on their wishlist. Introducing a novel “material website” format, we launched an Emoji Generator practice, propelling it to become one of the top 10 most-engaged BuzzFeed contents of all time.

The evolution of our platform signifies a deeper comprehension of user preferences, shifting away from a trial-and-error phase. Evidently, users exhibit a keener interest in the imaginative and adaptable capabilities facilitated by technology, rather than the conventional and uninspired applications of AI. Although we are at the nascent stage of this journey, we envision the potential for technology to enable heightened levels of personalization, capable of both anticipating and responding to user preferences in real-time.

Our articles and platform now exude a sense of being crafted in a novel, flexible, and dynamic medium. While the hyper-personalized systems of major platforms may engender isolation, we view our approach as a means to foster and fortify communities through articles and experiences that foster social connections and shared interests, akin to the way social information was once disseminated. We believe in exploring innovative storytelling formats, nurturing conversational media, and continually revitalizing and expanding the creative endeavors of both our teams and our audience. As we continue to push the boundaries of AI’s possibilities and drive industry advancements, we are on the cusp of unveiling a reimagined BuzzFeed web and app experience, eagerly anticipating showcasing our progress to our audience.

Pioneering the Leading Media Company for the AI Era

The financial statements outlined in our Annual Report for the year 2023 underscore the challenges faced by our business and the digital publishing sector at large. Market uncertainties, heightened competition for audience engagement, and evolving advertiser dynamics contributed to a tumultuous year. Excluding Complex, our revenues witnessed a 26% decline to \(253 million in 2023, accompanied by an Adjusted EBITDA loss of \)5 million, in contrast to nearly breaking even in 2022.

It is essential to acknowledge that we are dissatisfied with this performance and have undertaken significant organizational and strategic realignments to address these setbacks. Specifically, we have:

  • Divested Complex, generating substantial liquidity and reducing our exposure to lower-margin revenue streams amidst a challenging digital advertising landscape.
  • Trimmed our cash interest expenses and made partial debt repayments.
  • Restructured our operations to reduce centralized costs and provide enhanced focus to each of our brands.
  • Reoriented our business towards our owned and operated websites and apps, granting us greater control over monetization and user experience, thereby shifting our strategic focus.
  • Emphasized our most scalable, high-margin, tech-driven revenue streams: (1) programmatic advertising and (2) affiliate commerce.

These strategic adjustments have laid a robust foundation for the business, setting the stage for transformative initiatives in the ensuing years. In light of these strategic shifts, BuzzFeed, Inc. stands fortified and poised to leverage the emergence of GenAI in shaping the preeminent media company for the AI era.

Before concluding, I wish to impart a final reflection. When charting the new strategic trajectory for BuzzFeed earlier this year, we confronted a pivotal decision. We could have traversed the path of evolving into a tech company, departing from our roots as a media or content production entity. We consciously opted for the latter path, recognizing that the fundamental principles underpinning the tech industry – scalability, technological leverage, minimal marginal costs, machine learning, and positive feedback loops – are pivotal in shaping our collective future. Companies thrive when they prioritize these principles, as evidenced by the success stories of TikTok and Netflix. Our aspiration is to harness these principles to fuel our growth, make a substantial impact, and disseminate truth, joy, and creativity across the digital landscape.

We are an ambitious entity, driven by a fervor for innovation and a commitment to shaping the future of media. Our relentless pursuit of pioneering solutions to propel the digital media domain forward underscores our dedication to our shareholders and our unwavering focus on creating value in the most effective manner possible.

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