The features enable teams to gather information about their robot.
Written by Emilia David, an AI journalist who specializes in technology, finance, and business, this article discusses Otter, an automated transcription service, unveiling a new AI feature. This feature allows team members to query a robot about past meeting details by extracting data from all team conferences. For instance, users can ask questions like “What was decided on Tuesday?”
Named “AI Chat in Channels,” this feature transforms Otter’s AI chats from a single-user experience to a team-oriented one. Within the Otter software, Channels function akin to Slack chats, facilitating communication and information sharing among team members.
Unlike traditional AI chat features limited to individual interactions, Otter’s “AI Chat in Channels” enables multiple team members to engage with the AI simultaneously. This collaborative approach aims to enhance team efficiency by enabling seamless discussions and information retrieval within the same platform.
Moreover, Otter is expanding its AI capabilities to include data retrieval from all meetings and records, not just the specific text accessed during the interaction. Additionally, a new AI chat summary feature is being introduced to identify action items in real-time during meetings.
In recent years, Otter has progressively integrated advanced AI functionalities. From introducing a chatbot for virtual attendance at public events to incorporating meeting summaries in 2022, Otter continues to enhance its AI-driven services. Despite not having explored other generative AI features on Otter yet, the availability of such functionalities is confirmed.
It is noteworthy that all Otter users, including those on the free Basic plan, will have access to these AI features.
