Board, GSA cybersecurity experts emphasize that technology will support the workforce rather than replace it.
The surge in artificial intelligence tools has significantly transformed the work of cybersecurity professionals in the national government.
While some digital officials believe that AI provides more advantages to defenders in the current early stages, others express concerns about the rapid pace of innovation posing a risk to the nation.
However, agency cyber experts are confident that AI will not lead to the feared scenario of humans being replaced by automation.
During an event at the Advanced Technology Academic Research Center, federal IT officials reassured the cyber workforce, including Amy Hamilton, a senior security advisor at the Department of Energy, that “Automation will never replace people.”
Hamilton, who previously worked as a security policy analyst with the Office of Management and Budget, highlighted the importance of human intervention, citing the 2021 incident at a water treatment plant in Oldsmar, Fla., where a worker prevented harmful substances from entering the system. She emphasized the need for continuous monitoring and human oversight in critical processes.
Despite debates surrounding the involvement of external hackers in the Oldsmar incident, Hamilton stressed the significance of human vigilance in safeguarding operational systems.
The Department of Energy and Lawrence Livermore National Laboratory have implemented AI technologies to enhance mechanical operations and accelerate technology development, respectively.
Alyssa Feola, a cybersecurity advisor at the General Services Administration, echoed concerns about overreliance on AI tools, emphasizing the irreplaceable role of human expertise in cybersecurity tasks.
The integration of AI in federal agencies represents a crucial aspect of the ongoing technological advancements shaping government operations and society as a whole.
In navigating these new challenges, Hamilton emphasized the necessity of adapting to technological evolution and fostering open-mindedness towards innovative ideas, especially as technology continues to progress.
Written by Matt Bracken
Matt Bracken, the managing editor of FedScoop and CyberScoop, oversees federal government technology policy and cybersecurity coverage. With a background in data-driven journalism, he brings a wealth of experience from his previous editorial roles. For inquiries, contact Matt Bracken at [email protected].
